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The coat you do not see.

Preparation is a scope item.

A painter cutting in beside a window, with blue tape and plastic sheeting protecting the edges.

Illustrative project photography · Palo Alto

Planning guide · Palo Alto · illustrative editorial content

Start with the right questions.

Surface cleaning, repairs and primer choices should be described in the proposal. Different substrates need different preparation; existing coatings also affect the approach.

Put the details in the plan.

Ask what will be protected, what gets removed and which repairs are included. A documented sample area is useful before a full room is coated.

Bring it to the site walk.

Bring photographs, a list of what is not working today and any constraints on access or timing. The aim of the first visit is to turn those observations into a scope you can understand.

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